A web call is similar to a WhatsApp or a Skype call. We have support centers which are integrated with PRI or VOIP calls, PokeTM enables business to manage their calls via PokeTM Webcalls with a Webcall support centre application.
Moment you register your company profile, you will get a login which has the information of the API package. Download the package and embed it to your website or mobile app. Please click here to refer help manual.
All calls gets recorded for your analysis. The usage of space to store your call recordings can be managed by you. The space alloted by default to your account depends on the PokeTM plan you have choosen. The Calls can be downloaded or moved to your desired location. If you want to store the recordings which exceeds the default alloted space, you can buy extra space. Please write to support@poketm.com if you need more information.